Corrections Policy

Why this policy exists

Government processes, portal screens and terminology change over time. When they do, a guide that was accurate last month can become misleading. We would rather correct a page quickly than defend an outdated one, so reader reports are genuinely useful to us.

What to report

  • Outdated information: a step, requirement or screen that no longer matches the official portal.
  • Wrong or broken official links: a government link that fails, redirects somewhere unexpected, or points to the wrong page.
  • Incorrect dates: a published, updated or effective date that looks wrong.
  • Incorrect procedure: steps in the wrong order, a missing step, or a step that no longer exists.
  • Incorrect terminology: where we use a term that official documentation does not use, or confuse Maha ID, MahaSarathi and the MahaSarathi Card.
  • Anything that reads as official: wording that could make a reader think this website is the government portal.

How to report it

Use our Contact page and include the page address, the specific sentence or step that looks wrong, and — if you have one — the official page that shows the correct information. That last detail lets us verify and fix the same day rather than after a full recheck.

Please do not send personal documents, your Aadhaar number, an OTP, passwords or payment details. We do not need them, we do not want them, and we will delete any message that contains them.

What happens next

  1. We acknowledge reports that need a reply.
  2. We check the claim against the current official source rather than against other websites.
  3. If the report is correct, we fix the page and refresh its updated date.
  4. If official material is unclear, we reword the page to state plainly what is and is not confirmed.
  5. If we cannot reproduce the problem, we explain why and leave the page unchanged.

How corrections appear

Routine fixes — typos, clearer wording, refreshed links — are made quietly and the updated date changes. Where a correction changes the meaning of guidance people may already have acted on, we say what changed on the page itself so returning readers are not misled by a silent edit.

Urgent cases

Two kinds of report are treated as urgent: anything that could send a reader to a non-official site for a government action, and anything that could cause someone to share sensitive data. If you spot either, please say so in your message and we will prioritise it.